Responding to the coronavirus ‘infodemic’: some lessons in tackling misinformation

Michela.Palese (1)alan.jfif (1)The proliferation of false, misleading and harmful information about the coronavirus has been described as an ‘infodemic’ by the World Health Organisation. Government, social media companies, and others have taken concerted action against it. Michela Palese and Alan Renwick here examine these responses and consider potential lessons for tackling online misinformation more broadly.

COVID-19 is rightly dominating the international agenda. Besides the crucial health, economic, and social dimensions, considerable attention is being paid to the information on COVID-19 that is circulating online. 

Ever since the virus emerged, false, misleading and/or harmful information has spread, especially online. Newsguard, which ranks websites by trustworthiness, found that, in the 90 days to 3 March, 75 US websites publishing coronavirus misinformation received ‘more than 142 times the engagement of the two major public health institutions providing information about the outbreak’. Ofcom found that ‘[a]lmost half of UK online adults came across false or misleading information about the coronavirus’ in the last week of March. The World Health Organisation (WHO) described the misinformation as an ‘infodemic – an over-abundance of information – some accurate and some not – that makes it hard for people to find trustworthy sources and reliable guidance when they need it.’

The capacity of social media and 24/7 news to proliferate misinformation was already manifest. But this is the first time the potentially nefarious effects of an unregulated online space have combined with a global pandemic. As Conservative MP Damian Collins put it, this is the ‘first major public health crisis of the social media age’.

Governments and tech companies across the globe are responding. In this post, we highlight key steps and consider lessons for dealing with misinformation in general. Continue reading

If the debates do not go ahead, it will be the fault of self-interest on the part of the main parties and the broadcasters

Nicholas Allen

Whether there will be debates this year in advance of the 2015 General Election is open to question, with partisan and corporate self-interest threatening to overwhelm the process by which inclusion in the debate is governed. Nicholas Allen argues that this brinksmanship threatens the debates taking place not only in a satisfactory manner, but going ahead at all. 

The negotiations between the broadcasters and the political parties to stage televised leaders’ debates in 2015 have entered a new stage of brinkmanship. The current round of bluff and counter bluff was triggered in early January by Ofcom’s interim decision not to include the Green Party (including the Scottish Green Party) in its list of Britain-wide major political parties. This decision greatly weakened the party’s claim to be included in at least one of the proposed debates.

In response, David Cameron upped the stakes by publicly refusing to participate unless the Green leader Natalie Bennett was allowed to do so as well. And in response to Cameron, Ed Miliband, Nick Clegg and Nigel Farage have now joined forces and called for the debates to take place anyway and for an ‘empty podium’ in Cameron’s place if he chooses not to participate. Inevitably, the political parties claim to be acting in the public interest, so too the broadcasters. Equally inevitably, all the interested parties are acting in their own interests.

Continue reading