Responding to the coronavirus ‘infodemic’: some lessons in tackling misinformation

Michela.Palese (1)alan.jfif (1)The proliferation of false, misleading and harmful information about the coronavirus has been described as an ‘infodemic’ by the World Health Organisation. Government, social media companies, and others have taken concerted action against it. Michela Palese and Alan Renwick here examine these responses and consider potential lessons for tackling online misinformation more broadly.

COVID-19 is rightly dominating the international agenda. Besides the crucial health, economic, and social dimensions, considerable attention is being paid to the information on COVID-19 that is circulating online. 

Ever since the virus emerged, false, misleading and/or harmful information has spread, especially online. Newsguard, which ranks websites by trustworthiness, found that, in the 90 days to 3 March, 75 US websites publishing coronavirus misinformation received ‘more than 142 times the engagement of the two major public health institutions providing information about the outbreak’. Ofcom found that ‘[a]lmost half of UK online adults came across false or misleading information about the coronavirus’ in the last week of March. The World Health Organisation (WHO) described the misinformation as an ‘infodemic – an over-abundance of information – some accurate and some not – that makes it hard for people to find trustworthy sources and reliable guidance when they need it.’

The capacity of social media and 24/7 news to proliferate misinformation was already manifest. But this is the first time the potentially nefarious effects of an unregulated online space have combined with a global pandemic. As Conservative MP Damian Collins put it, this is the ‘first major public health crisis of the social media age’.

Governments and tech companies across the globe are responding. In this post, we highlight key steps and consider lessons for dealing with misinformation in general. Continue reading

The rules of the election campaign: problems and potential solutions

alan.jfif (1)The election campaign that concluded last week was often a depressing sight for democrats, with rampant misinformation and occasional threats against institutions that try to foster better debate. In this post Alan Renwick identifies key problems and assesses four possible solutions. Given the prevailing political environment, he concludes, a concerted effort from parliamentarians, broadcasters, and others will be needed to carry the case for positive reforms forward. 

Electoral law in the UK urgently requires reform. This has been the unanimous conclusion of a slew of recent reports from respected organisations – including the Electoral Commission, Association of Electoral Administrators, and the Digital, Culture, Media and Sport and Public Administration and Constitutional Affairs committees in the House of Commons. Michela Palese and I also argued the case in a report earlier this year. Many aspects need attention. Some are drily technical: our complex and often opaque election rules badly need basic consolidation, simplification, and clarification. Others get to the heart of the kind of democracy we want to live in. Campaigning has been transformed by the digital communications revolution, but the rules have utterly failed to catch up.

This post focuses on campaign conduct. It begins by briefly reviewing problems during the 2019 election before focusing on four possible solutions. Finally, it considers the prospects for serious reform.

The conduct of the campaign

The shift to online campaigning continued apace. According to Facebook’s data, the three main parties’ central organisations alone spent £3.5 million on advertising on the site in the 12 months preceding the election, the great bulk of it coming during the campaign period. Each party posted thousands of separate ads, often targeted at very small numbers of voters. Local parties and other campaign groups also weighed in strongly. It will take considerable time for detailed analysis of all this material to be completed.

Misinformation was rampant throughout the campaign, from all sides. Boris Johnson’s core promise to ‘get Brexit done’ by 31 January 2020 was well known to be a gross simplification, while Conservative promises on new hospitals and extra nurses were found wanting. So were Labour’s claims that 95% of people would pay no extra tax under its plans and that the average family would save over £6,000. The Liberal Democrats were criticised most for misleading bar charts and sometimes manifestly false claims about their own electoral prospects.  Continue reading

Is there time for another referendum before the new Brexit deadline?

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The last few weeks have been a whirlwind of Brexit news. Campaigners for a no-deal outcome have made themselves heard—as have campaigners for a second vote. But the new Halloween Brexit deadline is just over six months away. This raises the question: is there time to hold another referendum before we leave? And would it be possible to conduct such a vote in a proper manner? Alan Renwick addresses the key questions and concludes that a properly conducted referendum is preferable to a speedy one.

In a report published last autumn, my colleagues and I at the Unit calculated that it takes at least 22 weeks—roughly five months—to hold a referendum in the UK. That allows 11 weeks for the necessary legislation to go through parliament and the Electoral Commission to assess the proposed question, one week to get ready, and ten weeks for the campaign. If parliament started this process today, a vote could be held on 26th September. So long as the wheels were set in motion by the European Parliament elections on 23rd May, a referendum could go ahead on 24th October; the last Thursday that gives time for the result to be declared before the deadline.

So the simple answer to the question posed above is, yes, there is time for a referendum by October.

But does pushing for a referendum at breakneck speed still make sense? Back when we were writing our report, the first question everyone asked was whether a vote could be held before Brexit day on 29th March. Once that timetable had become untenable, the question was whether the ballot could be organised by 23rd May or 30th June, so that the UK would not have to participate in the European Parliament elections. If a vote is being contemplated for September or October, that Rubicon will long have been crossed.

Crucially, EU leaders have signalled that the Halloween deadline will not be final if a decision-making process is ongoing by then. In other words, starting the referendum process could itself provide Britain with more time to deliberate. Businesses are desperate for some kind of resolution. But a well-run referendum would produce a more robust outcome. Taking a little extra time to ensure that would be worthwhile.

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We must be realistic about what independent regulation of referendum campaigns might be able to achieve

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In the aftermath of the EU referendum much has been written about the conduct of referendums in the UK, and whether changes to the way referendum campaigns are regulated should be made in future. The latest contribution is a report by the Electoral Reform Society, in which a number of recommendations are made. In this post Alistair Clark writes that we must be realistic about how much independent regulation might be able to achieve. During the EU referendum independent authorities did speak out against Vote Leave’s £350 million claim, but with no noticeable effect on the campaign, whilst existing experience with regulatory bodies in the UK suggests that political parties push back against regulation and exploit loopholes.

With sincere apologies to Edwin Starr, referendums, what are they good for? If you believe much that has been written since the fateful decision on June 23, not much. Except of course for those writing reports and comment about how they have been conducted, the present author of this blog included. The latest in a long and continuing series of commentary is the Electoral Reform Society’s It’s Good To Talk: Doing Referendums Differently After the EU Vote, published on 1 September.

This is a typically thoughtful and provocative report from ERS. It essentially highlights the egregious quality of debate in the EU referendum, with lies, half-truths and obfuscation at a level rarely seen in British politics. That this was possible was because of the generally ill-informed nature of political debate and the lack of reliable political information. Many PSA members, this author included, signed an open letter orchestrated by the Constitution Unit and published in the Daily Telegraph during the referendum campaign, highlighting the level of misinformation and its likely impact on the democratic legitimacy of the result.

The consequences of this misinformation are becoming clearer by the day, and the warnings of the much derided ‘experts’ about the difficulties involved with Brexit are also being underlined by events. The actual date of triggering Article 50, never mind Brexit itself, recedes ever further into the distance. No-one is any clearer about what a post-Brexit UK might look like, despite some of the more outrageous claims during the campaign and recent statements by the Prime Minister and her cabinet.

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